Find quick answers to the most common questions about SkhokhoAI's features, pricing, and how to get the most out of our business management platform.
Getting started with SkhokhoAI is simple! First, create your free account by visiting our registration page. Once registered, you'll be guided through our onboarding process where you can set up your company profile, invite team members, and configure your first project or CRM setup.
We recommend starting with our free plan to explore the platform's capabilities. You can always upgrade to a paid plan later when you need advanced features like HR management, WhatsApp integration, or additional AI credits.
Yes! SkhokhoAI supports data import from various sources including CSV files, Excel spreadsheets, and other business management platforms. You can import customer contacts, project data, financial records, and employee information using our built-in import tools.
For larger migrations or complex data structures, our support team can assist with custom import services. We also provide detailed migration guides and templates to ensure your data transition is smooth and complete.
Security is our top priority. SkhokhoAI uses bank-level encryption for all data transmission and storage. Your data is hosted on secure, ISO 27001 certified servers with regular security audits and compliance monitoring. We implement multi-factor authentication, role-based access controls, and automated backup systems.
We're also GDPR compliant and provide comprehensive data protection measures. Your business data is never shared with third parties, and you maintain full ownership and control over your information at all times.
We provide comprehensive support to ensure your success with SkhokhoAI. Free plan users receive email support, while Business plan users get priority support with faster response times. Business Pro customers enjoy 24/7 premium support including phone and live chat access.
All users have access to our extensive knowledge base, video tutorials, webinar training sessions, and community forums. We also offer personalized onboarding sessions for Business Pro customers and can provide custom training for larger teams.
Yes! SkhokhoAI supports data import from popular business tools including Excel spreadsheets, CSV files, QuickBooks, Xero, and many CRM platforms. Our import wizard guides you through the process step-by-step, ensuring your existing customer data, projects, and financial records transfer seamlessly.
We also offer professional data migration services for Business Pro customers with complex data requirements. Our team can handle large-scale migrations and ensure data integrity throughout the transfer process.
Our WhatsApp integration allows you to send invoices, quotes, project updates, and follow-ups directly through WhatsApp Business API. Simply connect your WhatsApp Business account, and you can send professional documents and messages to your customers from within SkhokhoAI.
The integration also supports automated notifications for payment reminders, project milestone updates, and appointment confirmations. This feature is available on Business and Business Pro plans with easy setup through our integrations dashboard.
Absolutely! SkhokhoAI offers extensive customization options for all your business documents. Upload your company logo, set brand colors, customize templates, and add personalized headers and footers to invoices, quotes, proposals, and reports.
You can create multiple template designs for different types of clients or services. Our document editor allows you to modify layouts, add custom fields, and maintain consistent branding across all your customer communications.
Your data remains safe and accessible even if you cancel your subscription. Free plan users can continue accessing their data with limited features, while paid plan users have a 90-day grace period to export their data or reactivate their subscription.
We provide comprehensive data export tools in multiple formats (Excel, CSV, PDF) so you can download your customers, projects, invoices, and documents. We never hold your data hostage - it's yours and you can take it with you anytime.
SkhokhoAI includes built-in time tracking tools that allow employees to log hours on projects and tasks. Managers can view real-time productivity reports, track billable hours, and monitor project progress. The system supports both manual time entry and automatic tracking.
Our HR module also includes attendance management, leave tracking, and performance review tools. You can set productivity goals, generate timesheets, and create detailed reports for payroll and client billing purposes.
SkhokhoAI is fully optimized for mobile browsers, providing a responsive experience on smartphones and tablets. While we don't currently have native mobile apps, our web application works seamlessly on all devices and offers the same functionality as the desktop version.
You can access your dashboard, manage projects, send invoices, track time, and communicate with your team from anywhere. We're also working on dedicated mobile apps for iOS and Android that will be available in 2024.